As a Crew Lead for Sticky’s Finger Joint, you will assist the store General Manager in executing store operations during scheduled shifts and lead crew members and uphold policies when the General Manager is not present. You will be responsible for being a role model and acting in accordance with Sticky’s Finger Joint guiding principles and best of all, you’ll be part of a company that is committed to providing a great place to work for all crew members.

Responsibilities

• Welcomes customers with a great first impression by promptly greeting and creating meaningful connections with each and every guest, in store or over the phone.
• Answers any questions customers may have about Sticky’s menu offerings, ingredients, portions, and allergy information in a professional manner
• Takes and prepares customer orders while providing them educated guidance and recommendations.
• Carefully prepares in-store, delivery, and catering orders; Ensures all customers receive quality food and beverage products consistently by adhering to all recipe and presentation standards.
• Leads by example and provides clear, specific, and respectful coaching and feedback to crew members on shift.
• Proficient use of the POS system and follows all cash management policies.
• Follows health, safety and sanitation guidelines for all products and store maintenance at all times.
• Maintains a clean and organized workspace, including cleaning and maintaining the exterior and interior of the restaurant, to ensure optimal efficiency and a welcoming environment.
• Assists GM with monitoring weekly inventory and ordering and assists GM with keeping balanced stock counts.
• Preserves a positive work environment by maintaining positive communications with other crew members and the General Manager.
• Assists with new crew member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

This position contributes to Sticky’s success by providing exceptional service to all guests. Crew members are often the first impression of our restaurant and the main point of contact for our guests. Crew Members create the Sticky’s Experience for our guests by providing prompt service, quality food and beverages products, and maintaining a clean and comfortable store environment. Crew members should always model and act in accordance with Sticky’s values and core principles.

Responsibilities

• Welcomes customers with a great first impression by promptly greeting and creating meaningful connections with each and every guest, in store or over the phone.
• Answers any questions customers may have about Sticky’s menu offerings, ingredients, portions, and allergy information in a professional manner
• Takes and prepares customer orders while providing them educated guidance and recommendations.
• Carefully prepares in-store, delivery, and catering orders; Ensures all customers receive quality food and beverage products consistently by adhering to all recipe and presentation standards.
• Proficient use of the POS system and follows all cash management policies.
• Follows health, safety and sanitation guidelines for all products and store maintenance at all times.
• Maintains a clean and organized workspace, including cleaning and maintaining the exterior and interior of the restaurant, to ensure optimal efficiency and a welcoming environment.

This position is essential to Sticky’s Finger Joint, ensuring our food offerings are always fresh and consistent. BOH crew members create the Sticky’s food experience for our guests by providing a constant supply of fresh, quality food and maintaining a clean and comfortable kitchen environment.

Responsibilities

• Provides quality food and beverage products consistently for all customers ensuring customers receive fresh meals and minimizing food waste.
• Assists the front of house crew with delivering exceptional customer service to all guests by being helpful when guests have special requests, allergies, and/or dietary restrictions.
• Completes prep including but not limited to chicken, vegetables, and sauces.
• Checks, stocks, and stores vendor orders, raw goods, and prepared products in their designated store areas.
• Follows health, safety and sanitation guidelines for all products and store maintenance at all times.
• Maintains a clean and organized workspace, including cleaning and maintaining the exterior and interior of the restaurant, to ensure optimal efficiency and a welcoming environment.